UPGRADED TO SERVE YOU BETTER
Farm Credit of Central Florida has upgraded our systems to better serve you. You can enjoy faster and more streamlined services with many additional benefits, including easier online account management.
To help you navigate this transition as smoothly as possible, please take a moment to review what you can expect in the coming weeks and some important dates to note:
Get ready for a new online and mobile experience!
Managing your Farm Credit of Central Florida account online and on the go will soon be easier, more convenient, and better than ever! This spring, we’re upgrading our Digital Banking portal and mobile app so you can more easily access and manage your loans.
Get ready for a refreshed design, streamlined navigation, and more!
- Enjoy a consistent look and feel across all your devices.
- Manage your loans or access funds from your line of credit.
- Schedule unlimited current and future-date payments.
- Access up to 25 months of billing statements and transaction history.
- Enable co-borrowers to register to view and manage loans.
- Download and view annual statements and tax documents.
- Benefit from enhanced login features that keep your online sessions safe and secure.
Due to the upgrade, current Digital Banking users will need to re-register with us to access their accounts online. Click Register on the Digital Banking login screen and be sure to have your loan number easily accessible as you re-register.
EXISTING BORROWERS
Please re-register with us to access your account.
We’ve created this guide to help you complete the re-registration process. If you still have questions after reading through this information, please reach out to us at (863) 682-4117 or at marketing@farmcreditcfl.com so a representative can assist you.
NEW BORROWERS
Sign up for Farm Credit of Central Florida's Digital Banking!
Please reach out to us at (863) 682-4117 or at marketing@farmcreditcfl.com if you need further assistance.
GET THE APP
JULY 14-17, 2023
New loan system for streamlined service
Offices Closed: July 17th
In order to serve you better, Farm Credit of Central Florida is upgrading its loan systems. The upgrade is scheduled to occur over the weekend, beginning July 14th thru July 17th. To ensure a smooth transition Farm Credit of Central Florida offices will be closed to the public on July 17th, please contact your loan officer if you have any questions about access to your accounts during this time.
Once this major upgrade is complete, each borrower will receive a new loan number. The new loan number will be on your next billing statement. No action is required on your part unless you use a QuickPay service with your commercial bank. If so, you will need to update that service with your new loan number. We understand this is not ideal. However, we want to assure you that these changes will help us keep pace with evolving technology to ensure a smoother and more secure customer experience for you.
Service Outages:
To ensure a smooth transition, some services, such as online and mobile access to your account, may be limited beginning Friday, July 14th.
We will restore full account access Monday, July 17th, as this significant systems upgrade is finalized. Here is what you need to know:
Payments:
Any manual or automated payments made during this time will be processed on or after Monday, July 17th.
Payment due dates:
If you have a payment due during this period, you will be able to make that payment on Monday, July 17th, without any late payment penalties.
New loan numbers:
You will soon be issued a new loan number. However, other details of your account will remain the same. If you use QuickPay, please update your commercial bank with your new loan number to avoid any bill pay service disruptions.
Redesigned billing statements:
Following the upgrade, you will begin receiving redesigned, user-friendly billing statements to help you manage your account.
We look forward to bringing you benefits such as extended daily deadlines for making payments and transferring funds and enhanced security to keep your personal information protected.
We hope this information will help as you transition with us through this temporary but important stage of growth. For any questions or in need of support please contact us at CustomerContact@farmcreditcfl.com or (863) 682-4117 .